Free ongoing support for AccountancyManager users via phone or email. Contact our UK-based support team for help.

Our dedicated product support teams are ready to respond to questions or feedback you may have. 


Simply login to BrightManager to access our help centre or check out our help guides.

Yes, just upload it to the Resources section of your account and let us know when it’s there and we’ll be happy to take a look.

Can you check my import for me?

Simply navigate to Settings > Automation Settings > Requesting Records and tick the automation on. The emails will be generated at 5pm the day before they are due to be sent and will remain in your Queue for 24 hours, so you’ll get a chance to check them before they go out to your clients.

How do I turn on Automated Records Requests?

Emails are sent using your email provider, just navigate to Settings > My Details > Setup Incoming and Outgoing Emails and add your credentials.

How are emails sent from BrightManager?

Top support queries

Our support team members are BrightManager experts who are here to help.

Call us:  01926 355 366 
Email us: brightmanagersupport@brightsg.com 

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 16.30

If you wish to speak to one of our customer support advisors to raise a complaint, please follow our complaints process here.

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